Privacy Policy
This website is owned and operated by North Highlands & Islands Climate Hub CiC, a community interest company registered in Scotland, company number SC729597. This company is the data controller of your information under the Data Protection Act 1998.
Contact information
Our postal address is:
Highlands & Islands Climate Hub
Dale Suite
Naver House
Thurso
Caithness
KW14 7QA
We can be contacted via the Contact Us page of the Highlands & Islands Climate Festival website or at enquiries@hiclimatehub.co.uk
Introduction
We take your privacy very seriously and we’re committed to protecting your personal information online. This statement explains how we collect and use the information which you give us.
Collecting personal information is necessary if we are to satisfy the expectations and requirements of our supporters. We appreciate that you don’t want the personal information you provide to us distributed indiscriminately and here we explain how we use your personal information and let you know what rights you have regarding its use.
Highlands & Islands Climate Festival Newsletter
Signing up to the Highlands & Islands Climate Festival Newsletter means you agree to receiving email updates from the Highlands & Islands Climate Hub in the context of the Highlands & Islands Climate Festival only. We will handle your data in line with this policy. You can unsubscribe at any time by following the unsubscribe link at the bottom of our emails.
We use Squarespace as our marketing platform. By subscribing, you acknowledge that your information will be held on this Squarespace website for processing. Learn more about Squarespace’s privacy practices here.
Personal information
In some areas of our website, including upon registration, we ask you to provide personal information that will enable us to enhance your site visit or contact you with information you request or that may be of interest to you – e.g. when you subscribe to our newsletters, take an online action, submit or edit an event. Examples of your personal information include your name, postal address, phone number and email address.
How is the information used?
Only information you have provided with the intent to be made public will be so. This includes information provided when submitting events or details showing on your user profile.
If you’ve indicated that you’re interested in receiving further information about our activities, we may send you information about campaigns that we feel may be of interest to you. We’ll only send you information about our work by email where you’ve given us your consent to do so, or if there is an issue related to your account.
Emails we send you will always give you the chance to opt out of receiving further emails or alternatively, you can contact us using the contact information above. We don’t send out random, untargeted emails, known as spam.
We will not disclose any of your personally identifiable information except as outlined in this policy or when we have your permission or under special circumstances, such as when we believe the law requires it.
We collect information about the date and time at which our web site was accessed and the internet address of the server from which you linked to our site. This may be linked to personal data you have given us. We use this data to improve our site performance and to evaluate traffic statistics, such as the times of day and days of week at which we see peak traffic, and to assess the relative popularity of different areas of the site.
Cookies
A cookie is a piece of data about a website that is stored in your web browser. Cookies are often used to store choices about how you use the site to improve your user experience. Our website makes use of cookies in this way, and also to help us get a feel for what it is you’re looking at. They are anonymous; they only give us information about the number of visitors to our site, so we don’t know what you personally are looking at.
Security and third parties
We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it.
The data we collect from you will not be shared with third parties except where a trusted company is used to build an online action. Where other companies are used to capture data on our behalf, these activities are carried out under contract in compliance with the Data Protection Act requirements.
Information which you submit via our website is sent to a computer located in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested. Access to personal information is limited to those with a strict need to know. Any employees with access to personal data receive training on their responsibilities under the Data Protection Act 1998.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Accuracy
The accuracy of your information is important to us. If you change email address or if any of the other information we hold is inaccurate or out of date please contact us using the above contact information.
Any information we hold that is incorrect will be amended or deleted promptly. We will give you confirmation of corrections and deletions.
Access to your personal information
You have the right under the Data Protection Act 1998, to request details from us of personal information which we hold about you. You can contact us anytime using the contact details above to change or update your details, or obtain a copy of your record using the above contact information. We will take steps to confirm your identity before releasing any information to you.
Privacy policy for minors
The protection of children is very important to us. If you are under 18, please do not provide us with any personal information. Children should always ask a parent or guardian for permission before sending personal information to anyone online.
Links to external sites
Our site contains links to other sites. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and recommend that you check the policy of each site you visit.
In addition, if you linked to our websites from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
We cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss in connection with any email message sent by you to us or by us to you.
By using our site, you consent to the collection and use of information by Highlands & Islands Climate Hub in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our sites.
Your rights
Any personal information submitted via our websites is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under the data protection legislation, visit the Information Commissioner’s website: www.dataprotection.gov.uk.
Changes
We may make changes to this policy from time to time. If we change our Privacy Policy we will post the changes on this page. Please revisit the policy each time you consider giving personal information.